This course, although an introduction to systems thinking and systems dynamics, promises to challenge the way you think. Surely, it will help you to think anew and build lasting change. You will see what I mean when we get into our discussion. This course is highly interactive and will build on the knowledge you acquire on Introduction to Strategic Foresight. This course will demand that you take time aside to think through complexities. Additionally, you will be participating with other students in breakout rooms learning, building, and sharing your work. In short, you will be expected to participate in the class discussions, build relationship diagrams, present some of your (and team) discoveries, and create portrays of systems using Causal Loops Diagrams (CLDs). Practicing these things will vastly improve your critical thinking and decision-making capabilities drastically!
Objective #1 Recognize problem’s variables & interdependencies
| Welcome Letter (136.6 KB) | Available after Purchase | ||
| Key Terms (377.1 KB) | Available after Purchase | ||
| Introduction to Day 1 (226.9 KB) | Available after Purchase |
Dr. José Lugo Santiago, ASQ CMQ/OE, PMP, CSSMBB is an accomplished Senior Executive Leader, U.S Air Force Veteran, Published Author, Entrepreneur, and Keynote Speaker with +20 years of experience living abroad, managing organizations, leading, training, and developing thousands of personnel.
He is experienced in the creation and deployment of strategic foresight in organizational strategy, quality systems and process improvement, and the implementation of corrective actions derived from conducting domestic and global operations. He earned a doctorate in Strategic Leadership and Foresight from Regent University. His doctorate research has been published as a textbook in the subject area by international academic publisher giant Palgrave MacMillan.
In his career, he had the privilege to manage and lead massive organizational change, championing process improvements, authoring process re-engineering capability, and creating solutions to affect organizational culture, the efficiency of global operations, and human capital strategies in geographically dispersed organizations in the U.S and overseas.
EDUCATION
- Doctor of Strategic Leadership (focus on Strategic Foresight), 2019 | Regent University
- Executive Education | Enterprise Management, Darden Graduate School of Business, University of VA
- Master of Business Administration | University of Phoenix
- Bachelor of Science, Computer Information Systems | University of Maryland University College
INDUSTRY CERTIFICATIONS
- Certified Manager of Quality/Organizational Excellence (ASQ CMQ/OE), ID #54765, American Society for Quality
- Certified Lean & Six Sigma Master Black Belt (CLSSMBB), ID #VU201823, College of Professional Studies, Villanova Univ.
- Project Management Professional (PMP), ID #1926693, Project Management Institute
TRAINING
- Lean Manufacturing for Executive Leaders (Porsche Plant: Stuttgart, Germany)
- Air War College, Defense and Strategic Studies, Air University (Maxwell, Air Force Base, AL)
- Academic Instructor, Academic Instructor School (Maxwell, Air Force Base, AL)
MOST RECENT PUBLICATIONS
LugoSantiago, J. A. (2020). Leadership & Strategic Foresight in Smart Cities: A Futures Thinking Model. Cham, Switzerland: Palgrave MacMillan. (Textbook)
LugoSantiago, J. A. (2018). Roadmap to Collaboration: Journey from Silos to Enterprise. Journal of Business Strategy, 39(3).
LugoSantiago, J. A. (2018, January 18). Ethics, Culture, and Project Management in 21st Century Organizations. Knowledge Shelf: Project Management Institute. Project Management Institute.
LugoSantiago, J. A. (2017). Creating Shared Culture in Merged Organizations. Air & Space Power Journal, 31(3), 85-94.
LugoSantiago, J. A. (2017, August). Leading Globally, Leading Cross-Culturally: Are Leaders & Organizations Up to the Challenge? Leadership Excellence Essentials: The Standard for Global Leadership Development, 34(8), 46-47.
LugoSantiago, J. A. (2014; 2016). On the Leadership Journey: 30 Conversations about Leading Yourself & Others. Air University Press, Air Force Research Institute: Maxwell AFB, AL.
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Systems Thinking Day 1 Webinar Feb. 14, 2023
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Dr. Jose Lugo Santiago, ASQ CMQ-OE, PMP, CLSSMBB
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More info » | |||||||||||||||||||||||||||||||||||||||||||||||
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Systems Thinking Day 2 Webinar (Feb. 15, 2023)
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Dr. Jose Lugo Santiago, ASQ CMQ-OE, PMP, CLSSMBB
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More info » | |||||||||||||||||||||||||||||||||||||||||||||||
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